Computer-wide captions and translations

Capture and understand every word from your meetings, videos, and apps in real-time

Any audio source

Live calls, voice notes, or that lecture from last week - Hearica captions it all, no plugins required.

Customizable & always-on-top

A floating overlay that stays visible over any app. Customize font size, weight, and opacity.

Teach Hearica your vocabulary

Add names, acronyms, and jargon so Hearica spells them right every time.

Take your transcripts anywhere

Export to PDF, Word, text, or SRT subtitles. Attach the original audio with one click.

Empowering the Deaf and hard-of-hearing

Our mission is to break down communication barriers. Hearica provides real-time captioning and translation, making every conversation, lecture, and video accessible to everyone.

Hearica Terms of Service

Effective date: 29 December 2025

These Terms of Service ("Terms") govern your access to and use of Hearica's desktop application, websites, and related services (collectively, the "Service"). By accessing or using the Service, you agree to these Terms.

If you do not agree, do not use the Service.

1. Who We Are

The Service is provided by Evermove Ltd ("Hearica", "we", "us", "our").

  • Registered office / business address: 272 Bath Street, Glasgow, G2 4JR, United Kingdom
  • Support: support@hearica.com

2. Eligibility

You must be at least the age of majority where you live and able to form a binding contract to use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes the organization.

3. Accounts and Security

You may need an account to use some features. You are responsible for:

  • The accuracy of the information you provide.
  • Maintaining the confidentiality of your login credentials and any device access.
  • All activity that occurs under your account.

Notify us promptly at support@hearica.com if you suspect unauthorized use.

4. The Service (What It Does)

Hearica provides real-time speech-to-text captioning and (optional) translation features, including:

  • Capturing audio from your microphone, your computer/system audio, and/or an audio file you select.
  • Producing live captions and (if enabled) translations.
  • Optional saving of session outputs to your device and exporting of session data (e.g., text or subtitle formats).

Features may vary by platform, plan, and configuration and may change over time.

5. Your Content and Permissions

5.1 Your Content

"Content" means audio, text, transcripts, translations, context terms, names, and other material you submit to or generate using the Service.

You retain ownership of your Content. These Terms do not transfer ownership of your Content to us.

5.2 Your Responsibilities

You represent and warrant that:

  • You have all rights, permissions, and consents needed to provide the Content and to allow us and our subprocessors to process it.
  • Your use of the Service and your Content comply with applicable laws (including recording, consent, privacy, and intellectual property laws).

5.3 Permission to Process Content

To provide the Service, you grant us a limited, worldwide license to process your Content (including by transmitting it to and processing it with our third-party subprocessors) solely to:

  • Provide, maintain, and improve the Service,
  • Prevent abuse and secure the Service,
  • Comply with legal obligations.

We do not use your Content to advertise or market to others.

6. Usage Limits, Plans, and Trials

Some plans may include limits (for example, a maximum number of speech-to-text minutes per billing period). Limits may be enforced automatically, and you may be unable to start or continue captioning/translation once you reach your plan's limit until the limit resets or you upgrade.

Trials, plan features, and limits (if offered) are described on our pricing page(s) or in the purchase flow and are incorporated into these Terms by reference.

7. Payments, Taxes, and Merchant of Record

7.1 Payment Processing

If you purchase a paid plan, payments are processed by our payment provider(s). We do not store your full payment card details.

7.2 Merchant of Record (Paddle)

For some purchases, Paddle (or an affiliated entity) may act as the Merchant of Record. If so:

  • Your purchase may be made from Paddle, and Paddle may appear on your statement.
  • Paddle's checkout terms and privacy practices may also apply in addition to these Terms.

7.3 Taxes

Where applicable, taxes may be collected by the Merchant of Record or payment processor and included in the price or added at checkout, depending on your location and the applicable rules.

7.4 Recurring Billing and Automatic Renewal

Paid subscriptions may renew automatically at the end of each billing period unless you cancel before renewal. By starting a paid subscription, you authorize the Merchant of Record/payment processor to charge your payment method on a recurring basis until you cancel.

7.5 Price Changes

We may change subscription prices or plan features from time to time. Price changes will apply to a future billing period, and we will take reasonable steps to notify you (for example, via the website, in-app, or by email) before they take effect.

8. Cancellation and Refunds

You can cancel a subscription to stop future renewals. Cancellation does not automatically entitle you to a refund for a current billing period unless required by law or stated in our Refund Policy.

Refunds are governed by:

9. Acceptable Use

You agree not to:

  • Use the Service in any way that violates applicable law or infringes others' rights.
  • Use the Service to record or transcribe people without lawful authority and required consent.
  • Attempt to bypass plan limits, licensing checks, or access controls.
  • Reverse engineer, decompile, or attempt to extract source code from the Service except to the extent such restriction is prohibited by law.
  • Interfere with or disrupt the Service, including by introducing malware or attempting to overload or probe our infrastructure.

We may suspend or terminate access if we reasonably believe you have violated these Terms or pose a risk to the Service or others.

10. Third-Party Services

The Service relies on third-party services and libraries (for example, speech-to-text/translation providers and authentication/database providers). Your use of third-party services may be subject to their terms.

We are not responsible for third-party services and do not make warranties about them.

11. Privacy

Our Privacy Policy describes how we collect, use, and share personal data.
See our Privacy Policy.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Speech recognition and translation may produce inaccuracies. You are responsible for verifying outputs before relying on them.

The Service is not intended for emergency use, medical diagnosis, or any safety-critical purpose where errors could lead to harm.

13. Limitation of Liability

To the maximum extent permitted by law:

  • We will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill.
  • Our total liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid to use the Service in the 12 months before the event giving rise to the claim or (b) GBP 100.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (for example, certain liabilities to consumers).

14. Indemnity

If you use the Service for business purposes, you agree to indemnify and hold us harmless from claims and expenses arising from your Content or your breach of these Terms, including reasonable legal fees.

15. Termination

You may stop using the Service at any time.

We may suspend or terminate your access (in whole or in part) if you breach these Terms, if required by law, or to protect the Service or other users.

16. Changes to the Service and Terms

We may change the Service and these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (for example, by posting an update on our website or in-app).

Your continued use of the Service after a change becomes effective means you accept the updated Terms.

17. Governing Law and Disputes

These Terms are governed by the laws of Scotland, without regard to conflict of law principles.

Courts located in Glasgow, Scotland will have exclusive jurisdiction, except where applicable consumer protection law requires otherwise.

18. Contact

Questions about these Terms can be sent to support@hearica.com.

Frequently Asked Questions

Is Hearica compatible with my operating system?

  • Hearica is currently available for Windows only, though we aim to add more platforms in the future.

Can I use Hearica for live meetings and calls?

  • Absolutely. Hearica can capture your computer's audio output, which means it works perfectly with apps like Zoom, Google Meet, Microsoft Teams, and more. It can also transcribe audio from your microphone for live dictation.

How accurate is the transcription?

  • Our Pro plan uses a state-of-the-art speech recognition engine with context learning. By adding custom vocabulary (like names, technical terms, or jargon), you can achieve near-human levels of accuracy. All plans offer the same great accuracy.

Do you support live translation?

  • Yes, live translation is a key feature of our app. You can get real-time translations for over 60 languages, allowing you to follow along in multilingual conversations effortlessly.